Going Above And Beyond
The quality of the work is excellent.
We can’t thank the Hellers enough for going above and beyond.
The house is beyond what we had imagined would be possible. The quality of the work is excellent. We noticed many little things they did that we never discussed that they just took care of, which we appreciate. We know they did so many things to make this possible for us that we will never see. We always talk about no one ever seeing “how the sausage gets made” at work.
And Heller Built did it all in a compressed timeline when we said we’re getting in earlier than might be expected. And then they all helped us handle the logistics with our cars and our home goods while being thoughtful with a gift basket, flowers, our new soda, books, a thoughtful guide to getting us situated, our little bathroom amenities, and more. It has made such an exhausting process all the more rewarding.
We appreciate them for pushing hard to get us into our home.
Our Home Just Feels Right
Truly, the end result transcended all of these hopes.
Every aspect of my experience with the Heller family has exceeded my already high standards. I expected to be treated with respect and professionalism, receive the highest level of quality, and that the “finished product” would be something I actually liked.
Truly, the end result transcended all of these hopes. The Hellers are always there to find the exact product we need. He really listens to make sure that we have the house we want and helps guide us to what suits our needs. All of my lifestyle criteria were taken into consideration while making choices and suggestions. Hollis handles scheduling and billing of add-ons with both detail and warmth. Austin Heller is a true perfectionist who sincerely loves his job and has a relentless eye for detail. He holds only the highest expectations for subcontractors and never settles for “pretty good.”
The only time we had an unexpected issue arise after we moved in, Max Heller was at our home within 15 minutes (it was evening!) to assess the situation and begin the process of addressing it. He shows such kindness and concern for his clients. Before the ink on our closing documents was even totally dry, we decided to go ahead and complete part of unfinished space in the basement.
Something to consider — most of the sub-contractors I met verbally relayed to me that this team holds the bar far higher than other builders locally. I believe it. The end result is that I have one of the finest homes in Lexington. It’s timeless and classic, yet “smart” and current with all the latest technology. My home just feels right, as if it were made JUST for ME… because it was. I couldn’t be happier.
The employees were courteous, dedicated, and their work was superior.
The Hellers were our first call when we found our house in the perfect neighborhood. The house, built in the 1920’s, had good bones but needed a major update. They helped us see that the project was possible.
They worked closely with our architect and interior designer to bring the house up to the high standards we envisioned. During the lengthy project they kept us informed, listened to our concerns, and helped us make the right choices.
The employees were courteous, dedicated, and their work was superior. The attention to detail and quality of work took a great house and made it extraordinary. They are true craftsmen! The recommended vendors were knowledgeable and dependable. They wanted to make this project something special.
We would definitely recommend them to anyone that wants to work with a team that takes their project as personally as they do.
From Dovetail Designs
As an interior designer, I respect the attention to detail they give to the interior finishes.
I’m always amazed, when I walk into a Heller Built home, how you can feel the quality all around you. It feels rock-solid under your feet, even if you’re walking on a wood floor over a basement, there’s no squeaking, bouncing or softness in the subfloor. The temperature and air quality are always comfortable, whether it’s hot and humid or cold and damp outside.
As an interior designer, I respect the attention to detail they give to the interior finishes. Tile is always flawlessly installed, all carpentry work is exquisite, and even the small details are beautifully crafted. They take such great care both before and during construction to ensure that every element of the home is built to the highest quality standards. They take the extra effort, do their research, and are not afraid to try new technology.
Austin & Max are passionate about continuing construction education which has made them a leader in the industry. The entire team is professional, friendly and easy to work with and I encourage anyone with a project to allow Heller Built to take their dream and make it a reality.
A Word From Gibson, Taylor Thompson Architecture & Design
Working with Heller Built is an absolute pleasure.
As a partner and architect working in the construction industry it is our distinct pleasure to have completed and continue to work with the Heller family on the highest quality projects in Lexington and surrounding areas.
They have developed a streamlined process, bringing all consultants and design partners to the table for an integrated design process that allows for the highest quality & efficient product. Working with them has allowed us to showcase some of our best work!
They strive for perfection with every step of the design and construction process which aligns with our goals as architects and designers. We are excited about the projects we have completed, the ones currently in progress, and the future ones to come.
Working with Heller Built is an absolute pleasure. I am always impressed with the quality of construction and execution that is displayed by this company. I highly recommend working with this general contractor.
The very best!
The Hellers are a great team that do fabulous projects! Their high standards, professionalism, organization & attention to details set them apart. They provide finished projects that exceed all expectations – the very best!
This company is hands down one of the best!
Heller Built is a company that is awesome to work with, they are always great with communicating what needs to be done. They are very punctual and committed to their customers. They are amazing at planning out jobs and setting dates so that the contractors are able to plan ahead to make sure all dates are met. This company is hands down one of the best!
It’s such a blessing to have good people build your dream home.
I could not be happier with Heller Built. I mean, name another custom builder (especially in Lexington) that has tradesmen come out to the house, without me asking, to check on everything months after we’ve moved in. It’s such a blessing to have good people build your dream home.
Top of Their Field
They are always striving to be at the top of their field
Heller Built is a great company to work with. They are always striving to be at the top of their field, and it definitely shows in the quality of work that they provide for their clients.
Treats Us Like Family
They are friendly, courteous & a pleasure to work with!
Heller Built is a family run business that treats not only their customers & employees like family… but as a supplier, we feel that as well. They are friendly, courteous & a pleasure to work with!